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Flock Chandelier Large

£12,500.00


Selected mount: Flush Fitting

Free UK delivery and returns

Dispatched in: 8 weeks

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  • PRODUCT STORY
  • SPECIFICATIONS
  • SUSTAINABILITY
  • DELIVERY & RETURNS

PRODUCT STORY

Featherlight curlicues dance in the air. Evoking a murmuration of starlings sweeping across the sky, our Flock Chandeliers cast shapes and shadows at every turn.

Wooden wings of sustainable ash, oak and walnut, weightless to the eye, soar together. Each individual steam bent component is handcrafted by our skilled workshop team and suspended from a solid oak top plate to create show-stopping impact. Illuminated by seven filament bulbs, each piece of the intricate design is in constant motion, creating a wooden chandelier unlike any other.

Invite one of nature's greatest spectacles into your space.

NICE TO KNOW
  • Also available in other sizes, exclusively from Tom Raffield
  • Bespoke-made for your space. Let us know your preferred drop height (2500-4000mm) when you order
  • As this is a bespoke product, once ordered it is non-returnable
  • Read our Flock Chandelier Q&A here

SPECIFICATIONS

Spec Image

Dimensions: ⌀ 1200 x H 2500-4000 mm

Please select your drop length/height: To ensure your Flock Chandelier Large is the perfect fit for your space, please provide us with your preferred drop length between 2500-4000mm (from the ceiling plate to the bottom of the chandelier) in the 'Customer notes' section of the shopping basket. Your bespoke piece will then be made to this custom height. If you have any questions regarding this or any other feature, please email sales@tomraffield.com for assistance. Please note this is a bespoke product and once ordered it is non-returnable.

Ceiling plate: ⌀ 1200 mm x H 20 mm

Weight: 17.5kg (unboxed)

Main materials: Sustainably sourced ash, oak and walnut

Finish: Eco-friendly, natural matt varnish

Flush fitting option features a solid oak top plate and flush mounts. Suspended option offers a floating mount using tension wire.

Ceiling Kit: E27

Bulbs: x7 E27 (max 25w LED). Included

Please note this product is not available in the US. Read our FAQs here

SUSTAINABILITY

WOOD

We’re committed to using sustainably sourced timber from responsibly managed forests for all of our iconic designs, to ensure environmental security and renewability. Finished with eco-friendly natural oil with a matt finish.

PACKAGING

Tom Raffield packaging is 100% plastic free. Sustainably sourced cardboard is, and has always been, used to package goods ready for dispatch as well as recycled papers, labels and bespoke-made packaging by local Cornish company, Flexi-hex, all of which is widely recyclable and compostable.

LIFETIME GUARANTEE

We pride ourselves on delivering quality homeware pieces that are designed and made to the very highest standards. We offer a lifetime guarantee on Tom Raffield Ltd own designs, ordered directly from us (online or over the phone) and limited to domestic users only.

ICONIC CURVES

Manipulating wood into complex, gravity-defying bends are what we’re known for. Hand-curved or steam bent, our low-energy and ecological process uses just water, heat and the technical skill of our master craftspeople.

REPAIRABLE

This product is designed and crafted using innovative methods and components that are easy to dismantle for repairing, re-using or recycling if needed. These circular design methods give us the tools to prevent the creation of waste and pollution right from the start.

HANDMADE IN THE UK

Everything produced by the Tom Raffield team is handcrafted locally at our BREEAM Excellent workshop and studios in Cornwall, UK. Renewable energy is sourced from solar panels and any additional energy comes from a 100% renewable supplier who invest in future technologies.

DELIVERY & RETURNS

FREE UK DELIVERY OVER £50 & FREE RETURNS*

*If you are a customer living in Republic of Ireland or Northern Ireland please note, due to ongoing changes regarding the Brexit transition, you will now be liable to cover any import and customs charges associated with your order.

UK WHITE GLOVE DELIVERY

As this is a large item, we use a specialist 'white glove' service to ensure the safe delivery of your order for mainland UK postcodes. Our delivery partner will confirm a delivery date with you by SMS and/or email once your order has been dispatched. They will then also contact you the day prior to delivery to advise of a three hour delivery slot. Delivery will be made to the ground floor entrance hallway of your property. The delivery driver will also call or text 30-60 minutes ahead of delivery.

We also offer the option to upgrade to a 'room of choice delivery' on this product for a surcharge. Our delivery partner will follow the process outlined above, but in addition they will take your order to your chosen room. The room of choice may be up to the second floor (with a maximum of two flights of stairs, unless there is a suitable lift). When this upgrade is selected, the delivery team will also unpack your item.

UK ISLANDS & NORTHERN IRELAND

For UK Island (Orkney, Shetland, Outer Hebrides, Isle of Wight, Isles of Scilly) and Northern Ireland addresses, we ship this item using a pallet delivery service. Where this is the case, a member of our customer service team will be in contact to talk through the process and confirm a delivery date with you.

INTERNATIONAL DELIVERY

We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.

Click here for our full delivery and returns information.

EXTENDED RETURNS

To help you shop with confidence this festive season, our Christmas return policy is valid on orders placed between 13th November and 24th December 2023.

Any purchases made online or at our showroom between these dates can be returned up until 19th January 2024, with a valid receipt. For orders placed from 25th December onwards, our normal returns policy applies.

Please note, bespoke product or fabric orders cannot be refunded unless faulty.

STRESS FREE RETURNS

If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges if any). Items should be unused, returned in their original packaging and in a fully resalable condition.  

We offer a FREE (mainland UK addresses only), easy-to-use returns service that is stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier and arrange your collection. If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet and continue with the returns form as above.

For returns outside of mainland UK customers will be responsible for payment of the return delivery.

Please note, furniture upholstered in bespoke fabric choices or any bespoke products are non-returnable, unless there is a fault with the product. 

Click here to read our returns policy.

Part of the Chandeliers range

Discover a range of contemporary, nature-inspired chandeliers from Tom Raffield. Designed to suit a range of spaces and property styles, our statement wooden chandeliers are steam bent by hand and come in a variety of sizes and wood types to create a spectacle in any room.

View all products in this range

Deliveries

FREE UK delivery over £50.00*

*If you are a customer living in Republic of Ireland or Northern Ireland, please note, due to ongoing changes regarding the Brexit transition, you will now be liable to cover any import and customs charges associated with your order.

UK DELIVERY

All of our products are handcrafted and made-to-order within a lead time period clearly stated on each product page. We endeavour to keep these as short as possible and then sent to you within 24 hours of being completed from our workshop. If you have ordered multiple items, they will be shipped together within 24 hours of the longest lead time. We will send you a confirmation email when we dispatch your order and the courier will confirm your delivery date and time.

 

White Glove Delivery Service

We use a specialist 'white glove' delivery service to deliver large or heavy items (or some orders containing multiple boxes).

Our delivery partner will confirm a delivery date with you by SMS and/or email once your order has been dispatched. They will also confirm specific delivery details with you prior to delivery (eg access to the property, parking restrictions etc).

The day before delivery, the courier will contact you to advise of your three hour delivery slot. The delivery driver will then call you 30-60 minutes ahead of delivery.

Delivery will be made to the ground floor entrance hallway of your property.

We offer the option to upgrade to a 'room of choice delivery' for a surcharge. Where this is available, you will be able to select and pay for the upgrade at checkout.

Our delivery partner will follow the process outlined above, but in addition they will take your order to your chosen room. The room of choice may be up to the second floor (with a maximum of two flights of stairs, unless there is a suitable lift). When this upgrade is selected, the delivery team will also unpack your order.

White glove delivery is offered to mainland UK addresses only.

 

Pallet Delivery

For large orders that cannot be sent with white glove delivery (including Orkney, Shetland, Outer Hebrides, Isle of Wight, Isles of Scilly and Northern Ireland), we may use a pallet delivery service. Where an order is sent by pallet delivery, the following applies:

  • We will contact you directly to arrange the delivery of your item and confirm delivery date with you.
  • Once the delivery date has been agreed, it is your responsibility to ensure that you are at the property at the required time. The delivery company will only attempt to deliver the item once, if you are not there to accept the delivery then the item will be returned to the warehouse and further delivery attempts will incur a charge. 
  • Please remember to check that items can be delivered to your door easily. It is the responsibility of the customer to inform us regarding any access issues. If an item cannot be delivered it will be returned to our workshop and a return delivery fee will be charged. Charges will also apply to cancelled deliveries, failed deliveries or return collections. 
  • The courier will deliver your item to the kerbside, meaning that they are not obligated to move items directly into your home. It is recommended that two strong people are on hand to take delivery of the item.
  • If you receive your goods on a pallet, please keep hold of it until you have decided if you will be returning any items, as this will be used to return the order. 

Weekend Delivery

Delivery usually happens during weekdays, though we can sometimes (courier dependent) arrange a Saturday delivery. Please contact us after you have placed your order and we can arrange this for you.

 

Grouped Delivery

If you have ordered multiple items, they will be shipped together as per the longest lead time. If this is not convenient and you would like each product shipped when it is ready please let us know.

 

INTERNATIONAL DELIVERY

We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout.

Shipping costs to some zones or locations do not automatically display on our website. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote. 

You can shop the international collection here.

Please be aware that shipping costs for orders dispatched to addresses outside of the UK do not include Customs Clearance, Duties & Taxes – any additional import costs are the responsibility of the receiver. 

For more information on our Returns Policy, see here.

Returns

EXTENDED RETURNS

To help you shop with confidence this festive season, our Christmas return policy is valid on orders placed between 13th November and 24th December 2023.

Any purchases made online or at our showroom between these dates can be returned up until 19th January 2024, with a valid receipt. For orders placed from 25th December onwards, our normal returns policy applies.

Please note, bespoke product or fabric orders cannot be refunded unless faulty.


Our Standard Returns Policy:

Thank you for purchasing one of our handcrafted pieces. If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges if any). Items should be unused, returned in their original packaging and in a fully resalable condition.  

We offer a free returns service (mainland UK addresses only) that is easy to use and stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier to arrange your collection. 

If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet. You can fill out the organise a return form below or alternatively, call our logistics team on 01326 722725 who will arrange this for you.

For returns outside of mainland UK customers will be responsible for payment of the return delivery.

We will refund the original credit card used for the purchase as soon as the goods have arrived back with us, or offer an exchange or replacement. Please note: Refunds can take up to 10 working days to be received following receipt of the goods.

Please note, upholstered furniture in bespoke fabric choices or any of our bespoke or customised products are non-returnable, unless there is a clear fault with the product.

Seconds products are sold as described and as such are non-returnable.

Organise a return

 

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