Our showroom is in Falmouth, Cornwall and is open Monday - Friday, 11am – 3pm.
To book an appointment please call us on 01326 722725 or email us – firstname.lastname@example.org to request a day and time slot. A member of our team will be back in touch to confirm your appointment and provide further information.
If you have a specific product related query please call our sales team who will be delighted to help.
Appointments should be booked at least 48 hours in advance to allow us time to prepare for your visit. We only take bookings on weekdays and do not monitor appointment requests at weekends. Hence, should you wish to book a Monday appointment please ensure you book the previous Friday to secure your place.
If you turn up without an appointment please be prepared to be asked to book an appointment at a later date if our team are busy.
Appointment duration is 30 minute approx.
If you can no longer make your appointment please let provide at least 24 hours notice, so we can reallocate your space.
TAKE A VIRTUAL TOUR
Can’t visit our Showroom in person? Not to worry – you can take a virtual tour instead! Below you can walk through the space and experience all things Tom Raffield, including pieces from our latest collection. Hover over the interactive dots to see their name and click to shop the product directly from our website.
We have an array of products on display – from chandeliers and table lights to pendants, armchairs and indoor planters.
If you are travelling to see specific products please let us know prior to your visit so we can check if the items will be on display for you. We will try to facilitate your request as best we can.
As all of our steam bent designs are handmade to order, we do not keep stock to take away on the day. All product lead times will be as stipulated on our website and all orders over £50 are delivered free of charge.
We keep wood samples, upholstery fabric samples and lookbooks in our showroom space for you to take away should you need to consider materials prior to ordering.