Organise a return

Please note that collections are only available on weekdays between 9am-4pm.

Our team require at least two working days of notice when booking a collection.

Once our team has booked your collection you will receive an email notification confirming the slot.

If your order was delivered on a pallet then please call the office on +44 (0)1326 722725 to arrange a special collection.

If the item is damaged, please send us an email at sales@tomraffield.com with some photographs clearly showing evidence of the damage. State your order number as a reference and include your telephone number.