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Free UK Returns*

We ship internationally

SECONDS - Shoal Chandelier SECONDS - Shoal Chandelier
SECONDS - Shoal Chandelier SECONDS - Shoal Chandelier
Ash

SECONDS - Shoal Chandelier

£1,125.00 £2,250.00

SECONDS: 50% OFF
Selected wood: Ash

Dispatched in: 2 weeks

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  • PRODUCT STORY
  • SPECIFICATIONS
  • SUSTAINABILITY
  • DELIVERY & RETURNS

PRODUCT STORY

With sustainability at the forefront of our business, we choose not to throw away our handcrafted designs that have small imperfections, instead we like to offer them to our loyal customers at a discounted rate. Don't worry, these items are not used or second hand, they are just not perfect products. You might even be lucky enough to grab yourself a discontinued piece you had your eye on!

What is a Tom Raffield second?

All of our handcrafted pieces are rigorously inspected before they are dispatched. When an item is classified as a second the fault or faults may be in the finish, the shape or size, small hairline cracks or the product may be a discontinued style. The faults are not structural (i.e. each piece still functions as intended and is usable). The product may also be an early prototype made by our workshop team whilst developing new ranges.

These designs have a whole life ahead of them - shop sustainably, minimise waste and grab a great price at the same time!

Discounts cannot be used in conjunction with any seconds pieces. Seconds are non-returnable and sold as described.

NICE TO KNOW
  • Find out more about what makes a Tom Raffield seconds on our blog

SPECIFICATIONS

Spec Image

Dimensions: ⌀ 920 x H 520 mm

Weight: 3.05 kg (unboxed)

Main materials: Sustainably sourced ash, oak or walnut.

Finish: Eco-friendly, natural matt varnish.

Bulb: 3 x E27 bulbs (max 25W LED). Not included.

Sorry, but this light is not suitable for use in the USA. Read our FAQs

DOWNLOADS & GUIDES

SUSTAINABILITY

DELIVERY & RETURNS

PALLET DELIVERY from £9.95*

This item will be delivered using a pallet delivery service. This delivery will be to the kerbside of your property. A member of our team will contact you one your item is ready for dispatch to confirm the delivery date and the details of your delivery. 

*Higher costs apply to Northern Ireland and non UK mainland addresses.

INTERNATIONAL DELIVERY

We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.

Please be aware that shipping costs for orders dispatched to addresses outside of the UK do not include Customs Clearance, Duties & Taxes – any additional import costs are the responsibility of the receiver. 

Click here for our full delivery and returns information.

STRESS FREE RETURNS

If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges if any). Items should be unused, returned in their original packaging and in a fully resalable condition.  

We offer a FREE (mainland UK addresses only), easy-to-use returns service that is stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier and arrange your collection. If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet and continue with the returns form as above.

We’re unable to offer exchanges, except in cases where an item arrives damaged or faulty — in which case, we’ll arrange a like-for-like replacement. If you’d like a different product (including a different finish or wood type), we recommend returning your order for a refund and placing a new order for your preferred item.

For returns outside of mainland UK customers will be responsible for payment of the return delivery.

Please note, bespoke products are non-returnable, unless there is a fault with the product. 

Click here to read our returns policy.

 

Part of the Seconds Sale range

With sustainability at the forefront of our business, we choose not to throw away our handcrafted designs that have small defects, instead we like to offer them to our loyal customers at a discounted rate. Don't worry, these items are not used or second hand, they are just not perfect products. You might even be lucky enough to grab yourself a discontinued piece you had your eye on! T's and C's apply.

View all products in this range

Deliveries

UK DELIVERY

from £9.95

All of our products are handcrafted and made-to-order within a lead time period clearly stated on each product page. We endeavour to keep these as short as possible and then sent to you within 24 hours of being completed from our workshop. If you have ordered multiple items, they will be shipped together within 24 hours of the longest lead time. We will send you a confirmation email when we dispatch your order and the courier will confirm your delivery date and time.

£9.95 UK - England, Wales, Scotland (excluding Islands and Highlands) Next working day delivery, following longest lead time.
£10.95 Scottish Islands and Highlands 2 working days, following longest lead time.
£13.95* Northern Ireland, Isles of Scilly 2 working days, following longest lead time.

 

* Large items requiring delivery to Northern Ireland will be sent via pallet charged at £220 per delivery.

Ireland, Channel Islands and Isle of Man are classed as International Deliveries. See below for more information.

 

Pallet Delivery

For large items, we use a pallet delivery service. Where an order is sent by pallet delivery, the following applies:

  • At checkout, 'Pallet Delivery' will be stated
    (if an order comprises of a large number of smaller items, we may combine these into a pallet delivery. If this is the case, this may not be stated at checkout, but we will make contact with you to advise you.)
  • We will contact you directly to arrange the delivery of your order and confirm delivery date with you.
  • Once the delivery date has been agreed, it is your responsibility to ensure that you are at the property at the required time. The delivery company will only attempt to deliver the item once, if you are not there to accept the delivery then the item will be returned to the warehouse and further delivery attempts will incur a charge. 
  • Please remember to check that items can be delivered to your door easily. It is the responsibility of the customer to inform us regarding any access issues. If an item cannot be delivered it will be returned to our workshop and a return delivery fee will be charged. Charges will also apply to cancelled deliveries, failed deliveries or return collections. 
  • The courier will deliver your item to the kerbside, meaning that they are not obligated to move items directly into your home. It is recommended that two strong people are on hand to take delivery of the item.
  • If you receive your goods on a pallet, please keep hold of it until you have decided if you will be returning any items, as this will be used to return the order. 

 

Weekend Delivery

Delivery usually happens during weekdays, though we can sometimes (courier dependent) arrange a Saturday delivery. Please contact us after you have placed your order and we can arrange this for you.

 

Grouped Delivery

If you have ordered multiple items, they will be shipped together as per the longest lead time. If this is not convenient and you would like each product shipped when it is ready please let us know.

 

INTERNATIONAL DELIVERY

We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout.

Shipping costs to some zones or locations do not automatically display on our website. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote. 

You can shop the international collection here.

Please be aware that shipping costs for orders dispatched to addresses outside of the UK do not include Customs Clearance, Duties & Taxes – any additional import costs are the responsibility of the receiver. 

For more information on our Returns Policy, see here.

Returns


Our Standard Returns Policy:

 

Thank you for purchasing one of our handcrafted pieces. If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund. Items should be unused, returned in their original packaging and in a fully resalable condition.

We’re unable to offer exchanges, except in cases where an item arrives damaged or faulty — in which case, we’ll arrange a like-for-like replacement. If you’d like a different product (including a different finish or wood type), we recommend returning your order for a refund and placing a new order for your preferred item.

We offer a free returns service (mainland UK addresses only) that is easy to use and stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier to arrange your collection. 

If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet. You can fill out the organise a return form below or alternatively, call our logistics team on 01326 722725 who will arrange this for you.

For returns outside of mainland UK customers will be responsible for payment of the return delivery.

We will refund the original payment method used for the purchase as soon as the goods have arrived back with us. Please note: Refunds can take up to 10 working days to be received following receipt of the goods.

Please note: bespoke or customised products are non-returnable, unless there is a clear fault with the product.

SECONDS RETURNS

* Due to the nature of our seconds sale we charge a fee for each seconds item returned. This is detailed below and will be deducted from your refund. Seconds items can be returned to us within 14 days of receipt of the goods. We are unable to offer exchanges on seconds products except where an item is damaged in transit or an incorrect item is received.

Item type Return fee per item
Small items - eg table lights, wall lights, flush/pendant ceiling lights £12
Medium items - eg floor lights, chandeliers, clusters, side tables, stools £25
Large items - eg coffee tables, armchairs, sofas £50


 

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