- PRODUCT STORY
- DELIVERY & RETURNS
A powerful curve of steam bent wood bonds structure and aesthetic. Marrying Tom Raffield craftsmanship with Danish design principles, the Arbor defies nature with startling simplicity.
Our Arbor Sofa invites you to take a moment for yourself, and feel the expert craftsmanship beneath your fingers. Demanding the concentration of three skilled makers, solid Pyrénéen oak yields with breathtaking results.
Upholstered with the highest quality, contract grade wool, the Arbor Sofa is style which never compromises on comfort. Choose from our range of curated colours, or make the Arbor your own with our bespoke fabric range.
Relax. Take a moment. Begin your own design journey.
NICE TO KNOW
- Available in a choice of colours or choose your own bespoke fabric
- The Arbor Range also includes an Armchair
Dimensions: L 1750 x W 700 x H 790 mm
Weight: 30 kg (unboxed)
Main materials: Sustainably sourced oak
Finish: Eco-friendly natural oil blend, matt finish
Upholstery: 100% British wool
Bespoke fabric only: Choose your own coloured upholstery from Abraham Moon & Sons and contact firstname.lastname@example.org with your order confirmation number and fabric reference. If you'd like to use your own fabric please let us know. Due to the bespoke nature of this piece, it is non-returnable, unless there is a clear fault.
Shipping price on application for all non-EU orders please contact email@example.com
DOWNLOADS & GUIDES
We’re committed to using sustainably sourced timber from responsibly managed forests for all of our iconic designs, to ensure environmental security and renewability. Finished with eco-friendly natural oil with a matt finish.
Manipulating wood into complex, gravity-defying bends are what we’re known for. Hand-curved or steam bent, our low-energy and ecological process uses just water, heat and the technical skill of our master craftspeople.
Our furniture pieces are covered using only hardwearing, sustainably sourced wool produced as a by-product from healthy, free range and pasture fed sheep by Yorkshire-based mill, Abraham Moon & Son. Renewable, biodegradable and recyclable.
We pride ourselves on delivering quality homeware pieces that are designed and made to the very highest standards. We offer a lifetime guarantee on Tom Raffield Ltd own designs, ordered directly from us (online or over the phone) and limited to domestic users only.
Tom Raffield packaging is 100% plastic free. Sustainably sourced cardboard is, and has always been, used to package goods ready for dispatch as well as recycled papers, labels and bespoke-made packaging by local Cornish company, Flexi-hex, all of which is widely recyclable and compostable.
DELIVERY & RETURNS
FREE UK DELIVERY OVER £50 & FREE RETURNS*
*If you are a customer living in Republic of Ireland or Northern Ireland please note, due to ongoing changes regarding the Brexit transition, you will now be liable to cover any import and customs charges associated with your order.
All of our products are handcrafted and made-to-order within a lead time period clearly stated on each product page. If you have ordered multiple items, they will be shipped together within 24hours of the longest lead time. We will contact you the day before the delivery to let you know that your order is ready for dispatch and then the courier will inform you of your delivery day/time. For large volume orders we may use a private courier to deliver your order or the pallet network. If so, a member of our customer service team will be in contact to talk through the options and find the most suitable one for you.
We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout. If you are unable to checkout due to a shipping issue please email our sales team at firstname.lastname@example.org with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.
Click here for our full delivery and returns information.
STRESS FREE RETURNS
If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges if any). Items should be unused, returned in their original packaging and in a fully resalable condition.
We offer a FREE (mainland UK addresses only), easy-to-use returns service that is stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier and arrange your collection. If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet and continue with the returns form as above.
For returns outside of mainland UK customers will be responsible for payment of the return delivery.
Please note, furniture upholstered in bespoke fabric choices or any bespoke products are non-returnable, unless there is a fault with the product.
Click here to read our returns policy.