FREE UK DELIVERY OVER £50 & FREE RETURNS
UK WHITE GLOVE DELIVERY
As this is a large item, we use a specialist 'white glove' service to ensure the safe delivery of your order for mainland UK postcodes. Our delivery partner will confirm a delivery date with you by SMS and/or email once your order has been dispatched. They will then also contact you the day prior to delivery to advise of a three hour delivery slot. Delivery will be made to the ground floor entrance hallway of your property. The delivery driver will also call or text 30-60 minutes ahead of delivery.
We also offer the option to upgrade to a 'room of choice delivery' on this product for a surcharge. Our delivery partner will follow the process outlined above, but in addition they will take your order to your chosen room. The room of choice may be up to the second floor (with a maximum of two flights of stairs, unless there is a suitable lift). When this upgrade is selected, the delivery team will also unpack your item.
UK ISLANDS & NORTHERN IRELAND
For UK Island (Orkney, Shetland, Outer Hebrides, Isle of Wight, Isles of Scilly) and Northern Ireland addresses, we ship this item using a pallet delivery service. Where this is the case, a member of our customer service team will be in contact to talk through the process and confirm a delivery date with you.
INTERNATIONAL DELIVERY
We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.
Click here for our full delivery and returns information.