- PRODUCT STORY
- SPECIFICATIONS
- SUSTAINABILITY
- DELIVERY & RETURNS
PRODUCT STORY
Tie your interior scheme together with the help of our matte white and brass ceiling kits. Featuring reflective brass details, two meters of adjustable, dimmable off-white corded flex and a matte white ceiling rose, each kit is understated yet eye-catching.
Supplied as a standard option with most of our wooden ceiling lights, our white and brass ceiling kit is also available to purchase as a standalone product to ensure that you're able to curate a look that fits with other lighting styles in your space.
Complete the look, style your way.
NICE TO KNOW
- Flex length is adjustable by your electrician to suit a range of ceiling heights (max 2m)
- Fully dimmable when installed with trailing edge dimmer switches
- Compatible with our curated collection of LED light bulbs and with other LED bulbs
SPECIFICATIONS
Dimensions: L 25 mm x W 100mm x H 2000mm
SUSTAINABILITY
LIGHT BULBS
All Tom Raffield lights are designed to use energy-saving LED bulbs, which are also incredibly long-lasting, up to 30,000 hours use (that’s up to 20 years!). Our suppliers use high quality materials to maximise the life of the product and minimise waste.
RECYCLING
We are proudly part of the DTB Scheme, designed to minimise the number of waste electricals (WEEE) ending up in landfill. As a Tom Raffield customer, you'll be able to deposit old electrical items at recycling sites free of charge, we’ll cover the cost.
CEILING KITS
High quality and long lasting, our ceiling kits are supplied as standard with most of our ceiling lights.
DELIVERY & RETURNS
DELIVERY TO USA & CANADA
Shipping costs are calculated at checkout based on your order and destination. All of our products are handcrafted and made-to-order within a lead time period clearly stated on each product page. If you have ordered multiple items, they will be shipped together within 24 hours of the longest lead time. The shipment time will be advised at checkout and will commence once your order leaves our workshop.
DUTIES & TAXES
To make your delivery experience as smooth as possible, we offer the option to prepay all applicable duties and taxes at checkout on most orders. Simply select this option when placing your order and the full cost will be calculated and added to your cart, so there are nothing to pay when your shipment arrives. If you prefer not to prepay, duties and taxes will be collected by the courier upon delivery in line with your country's import regulations. We recommend prepaying where possible to avoid any delays or unexpected charges.
Click here for our full delivery and returns information.
RETURNS INFORMATION
As our products are handcrafted and made-to-order, returns are at our discretion for orders delivered outside the UK and EU/EEA but we will always do our best to find a solution. If you do need to return an item, please contact us within 14 days of delivery. Any approved return will need to be shipped back to us at your cost and in resalable condition.
Please note that outbound shipping costs, duties, taxes, and any courier handling charges are non-refundable. If a delivery is refused or returned to us due to unpaid duties or taxes, we will refund the product value only, once the goods have been received back in resalable condition and after any return freight or associated charges have been deducted.
If you have any questions before placing your order, our team is always happy to help at sales@tomraffield.com.
Please note, bespoke products are non-returnable, unless there is a fault with the product.
Click here to read our returns policy.
Part of the Light Bulbs & Ceiling Kits range
Complete the look of your Tom Raffield light with a range of ceiling kits and LED filament light bulbs specially chosen to complement our sculptural lighting range and their energy-saving credentials.
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Deliveries
UK DELIVERY
from £9.95
All of our products are handcrafted and made-to-order within a lead time period clearly stated on each product page. We endeavour to keep these as short as possible and then sent to you within 24 hours of being completed from our workshop. If you have ordered multiple items, they will be shipped together within 24 hours of the longest lead time. We will send you a confirmation email when we dispatch your order and the courier will confirm your delivery date and time.
| £9.95 | UK - England, Wales, Scotland (excluding Islands and Highlands) | Next working day delivery, following longest lead time. |
| £10.95 | Scottish Islands and Highlands | 2 working days, following longest lead time. |
| £13.95* | Northern Ireland, Isles of Scilly | 2 working days, following longest lead time. |
* Large items requiring delivery to Northern Ireland will be sent via pallet charged at £220 per delivery.
Ireland, Channel Islands and Isle of Man are classed as International Deliveries. See below for more information.
Pallet Delivery
For large items, we use a pallet delivery service. Where an order is sent by pallet delivery, the following applies:
- At checkout, 'Pallet Delivery' will be stated
(if an order comprises of a large number of smaller items, we may combine these into a pallet delivery. If this is the case, this may not be stated at checkout, but we will make contact with you to advise you.) - We will contact you directly to arrange the delivery of your order and confirm delivery date with you.
- Once the delivery date has been agreed, it is your responsibility to ensure that you are at the property at the required time. The delivery company will only attempt to deliver the item once, if you are not there to accept the delivery then the item will be returned to the warehouse and further delivery attempts will incur a charge.
- Please remember to check that items can be delivered to your door easily. It is the responsibility of the customer to inform us regarding any access issues. If an item cannot be delivered it will be returned to our workshop and a return delivery fee will be charged. Charges will also apply to cancelled deliveries, failed deliveries or return collections.
- The courier will deliver your item to the kerbside, meaning that they are not obligated to move items directly into your home. It is recommended that two strong people are on hand to take delivery of the item.
- If you receive your goods on a pallet, please keep hold of it until you have decided if you will be returning any items, as this will be used to return the order.
Weekend Delivery
Delivery usually happens during weekdays, though we can sometimes (courier dependent) arrange a Saturday delivery. Please contact us after you have placed your order and we can arrange this for you.
Grouped Delivery
If you have ordered multiple items, they will be shipped together as per the longest lead time. If this is not convenient and you would like each product shipped when it is ready please let us know.
INTERNATIONAL DELIVERY
We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout.
Shipping costs to some zones or locations do not automatically display on our website. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.
You can shop the international collection here.
Please be aware that shipping costs for orders dispatched to addresses outside of the UK do not include Customs Clearance, Duties & Taxes – any additional import costs are the responsibility of the receiver.
For more information on our Returns Policy, see here.
Returns
| Item type | Return fee per item |
| Small items - eg table lights, wall lights, flush/pendant ceiling lights | £12 |
| Medium items - eg floor lights, chandeliers, clusters, side tables, stools | £25 |
| Large items - eg coffee tables, armchairs, sofas | £50 |