Join our team: Workshop Assistant

Job Title: Workshop Assistant

Reporting to: Workshop Manager

Salary: DOE

Start Date: ASAP

Contract: Permanent contract, 37.5 hrs a week.

Working Hours: 07:00 – 15:30. At present we do not work weekends or bank holidays, unless business demands it.

Location: This role is based at our workshops in Falmouth, Cornwall and you will be unable to work from home.

About Us

Tom Raffield is a leading British designer and manufacturer, specialising in luxury wooden lighting. Combining traditional craftsmanship, modern techniques and an iconic aesthetic, we deliver the finest objects for consumers, leading interior designers and a selection of retailers. Our goal is to create new ways of living with unique, quality pieces that are inspired by nature and handmade to last a lifetime. We strive to inspire a like-minded conscious community and have a positive impact helping to create a world where people and nature thrive for future generations to enjoy.

What You'll Be Doing

This is an entry level role. Your role as a Workshop Assistant will be to prepare parts and assist the Workshop Makers to make our iconic lighting range. This is a manufacturing role in which you will be provided with the relevant training and equipment to enable you to produce a consistent output, that meets our efficiency levels to deliver the daily/weekly schedule, quality control and expected product lead times. You will be part of a dynamic team who take care in their work and collaboratively produce and run an efficient, effective, and safe workshop and working environment.

About You

We are looking for an enthusiastic team member with a can-do, helpful attitude. The successful candidate will take pride in their work, enjoy being part of a wider team and be able to learn on-the-go, in a fast-paced, busy workshop environment. We are looking forward to welcoming the right person to our small, yet ambitious team. Ideal applicants will...

• • • Be confident in using both machine-powered and hand-held tools.
    • Be happy to perform manual and repetitive work.
    • Have good manual dexterity and an eye for detail.
    • Be confident in your maths skills, as this is a key part of your role in preparing company products.
    • Be able to prioritise tasks, follow processes and instructions precisely.
    • Be committed to producing high quality products, whilst working to tight deadlines.
    • Demonstrate both independence and teamwork.
    • Be aware of our brand values and apply them whilst at work.
    • Be careful, diligent, organised and tidy whilst working.
    • Be supportive of other team members.
    • Have experience that has given you the skills required for this role.

Your Key Responsibilities

• • • Preparing and sanding raw materials, ready to be assembled by the Lighting workshop makers.
    • Creating parts stock using a laser cutting machine.
    • Measure and calculate quantities of stock.
    • Input product data on to a computer.
    • Consistently produce an efficient output of parts to meet daily/weekly schedule requirements within expected lead times.
    • Assist your line manager by helping them run an efficient, effective, safe workshop and working environment.
    • Aim for an increasing daily product output and assist with workshop activities, as instructed by your Workshop Coordinator.
    • Gain relevant product knowledge: product ranges, wood types, components, stages, finishing, common problems, repairs, lead times, production times.
    • Learn to quality control your own work, with the support from your line manager and senior colleagues.
    • Record your own timings for each stage of production and aim to reduce them.
    • Contribute to new & continuous ways of improvement of our workshop systems and processes, to help assist in creating efficient working practices.
    • Active participation in the induction and skills training programme and practice skills with colleagues; learning from others; supporting the learning of colleagues.
    • Ensure all Health and Safety requirements are adhered to.
    • Ensure wastage is correctly, measured, calculated, recorded and reported.

So, what’s in it for you?

• • • We’ll support your ongoing professional development with bespoke learning initiatives and training opportunities.
      
    • Length of service annual leave allowances.
    • Being part of a growing, friendly, innovative, and dynamic team in a fun and exciting environment to work in.
    • One day a year for you to give your time to a charity of your choice.
    • We support you saving for your future, so you are automatically signed up to our company pension scheme, after your three-month probationary period.
    • Access to reduced prices across our product range.
    • We provide healthy breakfast and snack options.
    • Regular social events including summer and Christmas parties as well as occasional full team activities and catered lunches.

How to Apply

Please use the link below to fill in the online application form.

We will require evidence of your Right to Work in the UK, for more information please visit www.gov.uk/prove-right-to-work.

We are interviewing whilst the position is being advertised, therefore, we advise you submit your application at the earliest opportunity.

The company is committed to training and supporting employees. Employees will receive training for all areas included in their job description to ensure that they are capable, and feel confident, of performing both main and secondary responsibilities. In addition, it is the employee’s responsibility to alert the Heads of Departments and colleagues to areas where they feel they require more training or need the support of another member of the team, to undertake a specific task that may be new, or more challenging, for them.

Posted: 05.10.25
Updated: 06.10.25