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Falmouth Showroom


Showroom

Our new showroom (opened August 2020) is located at our studio and workshop space in Falmouth, Cornwall. On display you will find a curated selection of our iconic steam bent designs including, lighting, furniture and accessories.

 

Appointments

*In line with government guidance following COVID19 our Showroom will be closed until Wednesday 2nd December.*

Our showroom opening hours are every Monday, Wednesday and Friday, 11am – 3pm.

To book an appointment please call us on 01326 722725 or email us – showroom@tomraffield.com to request a day and time slot. A member of our team will be back in touch to confirm your appointment and provide further information.

Appointments should be booked at least 48 hours in advance to allow us time to prepare for your visit. We only take bookings on weekdays and do not monitor appointment requests at weekends. Hence, should you wish to book a Monday appointment please ensure you book the previous Friday to secure your place.

If you turn up without an appointment please be prepared to be asked to book an appointment at a later date.

Appointment duration is 30 minute approx.

If you can no longer make your appointment please let provide at least 24hours notice, so we can reallocate your space.

 

Products

We have an array of products on display – from chandeliers and table lights to pendants, armchairs and indoor planters.

If you are travelling to see specific products please let us know prior to your visit so we can check if the items will be on display for you. We will try to facilitate your request as best we can.

 

Orders

As all of our steam bent designs are handmade to order, we do not keep stock to take away on the day. All product lead times will be as stipulated on our website and all orders over £50 are delivered free of charge.

We keep wood samples, upholstery fabric samples and lookbooks in our showroom space for you to take away should you need to consider materials prior to ordering.

 

Covid-19 Update

Our showroom opening is in line with strict government guidelines and measures following Covid-19 health and safety measures. Please help us maintain our safe and socially distanced workspace by complying with the following processes:

  • Upon arrival please park your vehicle in the allocated showroom parking space, you will be greeted by a member of staff and directed to our showroom entrance.
  • You will then be signed-in to our track and trace system.
  • Please use the hand sanitiser provided when you enter and leave the showroom space.
  • You are required to wear a face covering for the duration of your visit with us, please bring a re-usable mask with you to help us reduce waste. We do have a small number of masks on site but would prefer for you to bring your own.
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