Established in 2008, Tom Raffield design and make a range of contemporary furniture and lighting that is beautiful in form and practical in function. With wholesale and individual customer bases, each Tom Raffield product is hand-made by a skilled set of craftsmen and individually finished with the care and attention of a fine piece of art. The business has built and continues to build a fantastic reputation within a luxury market.
To join the Tom Raffield team as a Trainee Maker within our lighting workshop. You will make handmade, high-quality steam bent products. This is an exciting, hands-on role, making pieces for Tom Raffield’s high end and discerning customers; to support the business in reaching its full potential and become a household name in the design industry.
Key areas of responsibilities
• To learn the process of making a range of steam bent lighting, part of the Tom Raffield Ltd collection.
• To consistently produce an output of products to meet schedule requirements, quality criteria and expected lead times.
• To be part of a team who collaboratively work together to produce and run an efficient, effective, and safe workshop and working environment.
1. Skills, Knowledge and Output
a. Demonstrate and achieve credibility and competency as a maker through continuous steady improvement, progression and competency.
b. Aim for an increasing daily product output – targets to be agreed by the Head of Production.
c. Gain relevant product knowledge: product ranges, wood types, components, stages, finishing, common problems, repairs, lead times, production times.
d. Develop a working knowledge of relevant systems and processes: BOMs, stock, supply chain.
e. Work in different parts of the business e.g. Logistics as required and scheduled by the Workshop Coordinator and Head of Production.
a. Learn to quality control own work and output products under full supervision of senior colleagues.
b. Undertake quality controls activities and techniques as required.
3. Scheduling and Productivity
a. Record own timings for each stage of production of each product in the product ranges as required – baseline data against which to aim to improve and for timings to reduce.
b. Strive to complete daily schedule as allocated.
c. Assist the Workshop team to achieve the daily scheduled output.
d. Contribute to Workshop systems and processes to result in efficient working practices.
a. Active participation in the induction and skills training programme.
b. Undertake all mandatory and skills training as indicated in the review and appraisal process.
c. Practice skills with colleagues; learning from others; supporting the learning of colleagues.
d. Input data as required into training and competency records as required for the trainee programme.
5. Process and Production Improvements
a. Active participation and engagement with the goal of continuous improvement.
b. Report issues regarding existing production methodology.
c. Aim to improve production timings for all products, within quality criteria tolerances.
6. Reporting and Communication
a. Report on any accident, incident or near miss in the Workshop.
b. Implement changes to working practices as decided within the risk management process.
7. Roles and Responsibilities
a. Ensure all Health and Safety requirements are adhered to by the Workshop team members and visitors to the workshops.
b. Work with the Workshop Team Leader to make the workshop as safe a workplace as possible.
c. Assist with stock control e.g. carrying out physical stock checks as tasked to do so to ensure stock accuracy.
d. Ensure wastage is correctly recorded and reported.
e. Participate in daily tasks as required to keep the workshop and the environment a tidy, clean, clear, safe space to work in.
f. Undertake any other appropriate work-related tasks as might be required from time to time.
The person will
• Be able to adapt to unique to methods used in the Tom Raffield Ltd workshop
• Be able to undertake all mandatory skills and training to be able to become fully competent in making the full range of Tom Raffield lighting products.
• Have manual dexterity
• Confidence in using both machine- powered and hand-held tools.
• The understanding of working to tight deadlines and ability to prioritise tasks.
• Pride in any job undertaken.
• The determination to strive for the best output.
• Demonstrate both independence and teamwork, depending on work schedules and commitments.
• Develop training and keep up to date; working towards a comprehensive understanding of full product knowledge, including wood types, components, stages, finishes, lead and production times.
• Initiative whilst working independently.
• Flexibility and ability to prioritise depending on work loads.
• All Health and Safety rules and regulations to be adhered to.
• Awareness of our brand values and apply them whilst at work.
• Have a creative mind with strong problem-solving skills.
• Ensure all work is accurately executed with meticulous attention to detail.
• Be careful and diligent always.
• Be able to work in a team and independently, both with equal determination to succeed.
• Be able to work independently, manage time effectively and prioritise workload under pressure whilst meeting deadlines.
• Able to apply common sense always.
• Organised and tidy whilst working.
• Take pride and ownership in own work.
• Supportive of other team members.
• Be hardworking, committed and interested in the challenge of working for an exciting young business experiencing rapid growth.
There are elements to the role which will evolve and develop over time so the above list is not exhaustive and may be adapted depending on business requirements and performance.
The company is committed to training and supporting employees. Employees will receive training for all areas included in their job description to ensure that they are capable, and feel confident, of performing both main and secondary responsibilities. In addition, it is the employee’s responsibility to alert the Directors and colleagues to areas where they feel they require more training, or, need the support of another member of the team, to undertake a specific task that may be new, or more challenging, for them.
Once you have decided you would like to work for Tom Raffield Ltd, please complete and email the application form email@example.com. For you application to be considered, please ensure you complete the ‘general comments’ section in as much detail as possible; this will explain why you want to work with us and us work with you.